Multi-tenant E-commerce · Planned

E-commerce Platform

Many shops. One dependable platform.

We are planning an e-commerce platform where each business gets its own online shop, while the technology underneath is shared and maintained for everyone.

Status: PlannedMulti-tenant E-commerce SaaSPlanned address: dookan.protikit.com

This product is planned and not yet available. The scope below describes what we intend to build.

Illustrative concept — not a product screenshot

The challenge

Selling online shouldn’t require building software.

Many small businesses sell through social media posts and messages. Orders are tracked by hand, and a proper online shop can feel out of reach.

  • 01Orders scattered across messages
  • 02No single list of products and stock
  • 03Building a custom shop is costly

The idea

From message threads to a real storefront.

  1. 01 / 03

    Orders in chat

    Every sale starts and ends in a message thread.

  2. 02 / 03

    A shop on a shared platform

    Products and orders move into a structured storefront.

  3. 03 / 03

    Many shops, one system

    Each business runs independently on the same foundation.

Planned capabilities

Planned capabilities

Everything a shop needs to start selling.

  • Your own storefront

    Each shop gets its own branded storefront on the shared platform.

  • Product catalogue

    Add products, prices, photos and stock levels.

  • Order management

    Receive orders and follow them from confirmation to delivery.

  • Shop dashboard

    Shop owners manage their store from a single dashboard.

  • Mobile-friendly shopping

    Storefronts designed for customers who shop on their phones.

  • Separate shop data

    Each shop’s products, orders and customers are kept separate from other shops.

Intended workflow

From sign-up to first order.

  1. Step 01

    Open a shop

    A business creates its shop on the platform.

  2. Step 02

    List products

    Products, prices and stock are added.

  3. Step 03

    Receive orders

    Customers browse the storefront and place orders.

  4. Step 04

    Fulfil and follow up

    The shop processes orders through to delivery.

Why it matters

A professional shop without the overhead.

  • No technology to build

    Businesses focus on selling instead of developing their own e-commerce system.

  • Maintained centrally

    Improvements to the platform reach every shop.

  • Your shop, your identity

    A shared platform underneath, a distinct shop on top.

Questions

About the e-commerce platform

Can I open a shop on the platform now?

Not yet. The multi-tenant e-commerce platform is planned, with dookan.protikit.com as its intended address. It is not open for shops at this time.

What does “multi-tenant” mean?

It means a single platform serves many independent shops. Each shop has its own storefront, products and orders, while the underlying software is shared and maintained centrally.

Can we share our requirements before a product is released?

Yes. Hearing how organisations work today helps us shape our products. Use the contact page to tell us about your needs.

E-commerce Platform

Planning to sell online?

Tell us about your business. Your needs will help shape the platform before it opens.